Last Updated: 25 Feb 2025
At Metaphor Consultancy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website. By using our services, you agree to the terms of this Policy.
1. Information We Collect
1.1. We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, date of birth, and passport details.
- Academic and Professional Information: Educational qualifications, test scores, work experience, and career goals.
- Visa and Immigration Information: Visa application details, travel history, and supporting documents.
- Payment Information: Credit card details, bank account information, and transaction history.
- Technical Information: IP address, browser type, device information, and browsing behavior on our website.
1.2. We collect this information through:
- Direct interactions (e.g., forms, consultations, emails).
- Automated technologies (e.g., cookies, web analytics).
- Third-party sources (e.g., universities, testing organizations).
2. How We Use Your Information
2.1. We use your information to:
- Provide and improve our services.
- Process payments and send invoices.
- Communicate with you about your applications, appointments, or inquiries.
- Send updates, newsletters, or promotional materials (with your consent).
- Comply with legal obligations and protect our rights.
3. Sharing Your Information
3.1. We do not sell or rent your personal information to third parties. However, we may share your information with:
- Universities, embassies, or testing organizations as required for your applications.
- Service providers who assist us in delivering our services (e.g., payment processors, IT support).
- Legal authorities if required by law or to protect our rights.
3.2. We ensure that third parties with whom we share your information adhere to strict data protection standards.
4. Data Security
4.1. We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure.
4.2. Despite our efforts, no online platform is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
5.1. You have the right to:
- Access, update, or delete your personal information.
- Opt-out of receiving promotional communications.
- Withdraw consent for data processing (where applicable).
5.2. To exercise these rights, please contact us at info@metaphorconsultancy.com.
6. Cookies and Tracking
6.1. Our website may use cookies and similar technologies to enhance your browsing experience.
6.2. You can disable cookies in your browser settings, but this may affect website functionality.
7. Third-Party Links
7.1. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any information.
8. Data Retention
8.1. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
9. Changes to This Policy
9.1. We may update this Privacy Policy periodically. Changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised Policy.
10. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
Email: info@metaphorconsultancy.com
Phone: +977 986-0540054
